SIGI products are intended to be used in HEMA or modern recreation of historical swordsmanship in all its forms. They are created and adjusted to heavy use both in regular practice and in tournaments.
The materials they are made from are suitable for such usage. The process of creating our products is certainly not easy and despite our best efforts the weapon may fail, e.g. by the blade breaking etc.
If such thing happens, under certain circumstances you have a right to receive a repair or a right to get your equipment replaced if this happened within six months from your purchase.
In order to apply for the warranty, we will need you to send us the faulty equipment. We will also need you to send it to us within one month from the initial contact. Otherwise the warranty will be voided.
If you want to apply for a warranty repair or replacement, please send us an email to email@example.com along with photos or video of the issue and a description of what happened. You have a right to have your product replaced or repaired within 6 months from purchase.
We will instruct you further about returning your items so we can repair or replace them.
The postage of your items to us is covered by the customer. The postage back to you is covered by us.